Category Help Centre

Recruitment – Enquiries

View An Enquiry How to View an Enquiry before Accepting; In this popup you will see if the Enquiry has any other active applications with other brands and an overview of how the Enquiry is compatible with your top performing…

User Management

User Management Overview Owner has access to; Manager has access to; How to Invite a new User; Once ready, click Save on the bottom right hand side. How to Edit an Existing User; Once ready, click Save on the bottom…

Landing Page Editor

Landing Page Overview How to edit Franchise Landing Page; How to edit Background & Text; How to edit the Enquire Button; How to Add Video; How to Publish/Unpublish Sections; How to add FAQ’s; How to Publish/Unpublish the Franchise Landing Page;

Prospect Interaction

Search Prospects How to Search for a Prospect’s Profile; Messaging a Prospect How to Message a Prospect; Send a File to a Prospect How to Send a File to a Prospect; At the bottom of the page you can Type…

Using the hattch CRM

Search Deals How to Search for Deals in the hattch CRM; Change Prospect’s Deal Stage How to Change a Prospects Deal Stage in the hattch CRM; Simply click, hold and drag the Prospect to the next Deal Stage and let…

Managing Listings

Create a New Listing How to create a new listing on hattch Select Listings from the navigation bar. Click on the blue button “Create new listing” in the top right hand corner.  Insert the Listing name, this will be the…

Recruitment – Opportunities

View An Opportunity How to View an Opportunity before Inviting; In this popup you will see if the Opportunity has any other active applications with other brands, the Opportunities preferred Postcodes and an overview of how the Opportunity is compatible…

Account Settings

Add Profile Image How to add a Profile Image; Select the Profile Image from your desktop. Personal Settings & Notifications How to update Personal Details; How to Change Password; How to turn on/off Email Notifications; Subscription & Brand Profile How…